Returns & Exchanges
At COPIC Markers, we want you to be fully satisfied with your creative tools; if you are not happy with your purchase, you can return unused items in their original packaging within 30 days.
Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).
Pack Your Items
Carefully place the markers and accessories in their original packaging to ensure they are protected from damage during transit.
Ship to Warehouse
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing